Question 1

My website is down or showing an error. How fast can you help?

Accepted Answer

Write to us at contact@nitramix.com with your website address and what you see. We reply within 24 hours, and urgent problems such as a site that is down, hacked or showing a critical error get priority. Many of these can be fixed the same day once we have access.

Question 2

Can you fix a hacked WordPress site and remove malware?

Accepted Answer

Yes. We clean the infected files and database, remove backdoors and unknown admin users, update or replace vulnerable plugins and themes, and harden the site so the same hole cannot be used again. If Google flagged the site, we help you request a review so the warning is removed.

Question 3

What is included in a website audit?

Accepted Answer

We check security (outdated software, vulnerable plugins, weak settings), speed and Core Web Vitals, technical SEO (indexing, redirects, structured data, sitemaps), errors and broken pages, hosting and backups. You get a clear report with every issue ranked by priority and a concrete fix for each, so you can do it yourself or have us do it.

Question 4

Can you make my website faster?

Accepted Answer

Yes. We find what slows the site down, usually heavy images, too many plugins or scripts, missing caching or slow hosting, and fix it. We measure before and after with Google PageSpeed Insights so you can see the improvement.

Question 5

Which platforms do you work with?

Accepted Answer

Mostly WordPress and WooCommerce, which is where we build our own plugins, plus Shopify, Magento, OpenCart, Next.js and custom PHP sites. If you are not sure what your site runs on, send us the address and we will tell you.

Question 6

How much does a fix or an audit cost?

Accepted Answer

Small fixes are usually billed by the hour, and audits and larger repairs get a fixed quote after we have looked at the site. Fixed price or hourly, whichever suits the project. You always know the price before we start.

Question 7

Do you need access to my website and hosting?

Accepted Answer

For most fixes, yes: an admin account and access to your hosting or server. We can work with a temporary account that you remove afterwards, and we always take a full backup before changing anything.

Question 8

How do I stop this from happening again?

Accepted Answer

After the fix we tell you what caused the problem and what would prevent it. For WordPress sites, a maintenance plan with tested updates, backups, uptime monitoring and security monitoring is usually the simplest way to stay safe.

Website Fixes, Malware Removal & Website Audits

Problems We Fix

Site Down or Showing Errors

Hacked or Infected Site

Broken After an Update

Slow Website

Hosting & Server Problems

Store & Checkout Issues

A Clear Picture of What Needs Fixing

Security

Speed

Technical SEO

Health & Code

From Problem to Fixed, Without Surprises

Tell us what is wrong

We diagnose

You approve the fix

We fix and explain

Stop It From Happening Again

Website Fixes & Audits FAQ

Something Wrong With Your Website?